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ERP 4610: Customer Relationship Management in ERP Environment
The course emphasizes identification (targeting), acquisition, retention, and development (expansion) of (profitable) customers, as well as effective and efficient management of customers, using information technology. SAP CRM, SAS BI tools, and Sybase mobile application development are used.
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Time/Day: 04:00 pm - 06:30 pm M Prerequisites: ERP 2110 or preceded or accompanied by ERP 5110. Units: 3 Course Component(s): Lecture |
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Attention Distance Students
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For other course content: please contact your instructor.
| Enrollment Information | ||||
| Campus | Delivery Mode | Class Status | Class Nbr | Section |
| Distance Education | Internet | OPEN | 81071 | 1DIS |
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| Learning Management System | Canvas | |||